Paul Barnes
24.04.23
Back in 2019, the UK was among the top ten most visited destinations in the world, which had brought in £28billion of revenue, a figure forecast to rise to a whopping £57billion in 2025.
Covid’s effects were – and still are – nothing less than devastating. But the legacy of the pandemic is not the most pressing problem leading retailers face today. When we ask them what the main factor still inflicting damage on their business is, the answer is clear.
As the head of one major retailer in the West End put it: ‘Ending tax-free shopping has been more damaging to our business than closing for two years during the pandemic.’
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